Behavioral Health Program Manager
General Statement of Duties: Behavioral Health Program Manager
Open until filled.
We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
About the position
The Behavioral Health Program Manager works closely with the program director to provide high-quality, low-barrier behavioral health services as part of TransPonder’s Wellness Program, which serves LGBTQIA2S people ages 14 and older. This position will primarily implement and supervise TransPonder’s behavioral health services. As a qualified mental health professional, they will also be responsible for providing assessments, making referrals, providing therapy for participants in our programs, and supervising traditional health workers and other behavioral health program staff.
Reports to: Program Director
Work Schedule: Full-time (0.8 – 1.0 FTE). The schedule may include weekends and evenings as needed.
Work Location: 440 Maxwell Rd. Eugene, OR 97404
Benefits: Affordable Medical/Dental/Vision, Professional Development Reimbursement Program, Holiday pay
Salary: $40 – $50/hr, depending on experience
TransPonder determines starting pay based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).
Examples of Duties Performed
Duties may include but are not limited to the following:
- Maintaining COA certification for TransPonder’s behavioral health programs.
- Create policies, procedures, and practices around our behavioral health services.
- Maintain confidentiality and records in compliance with HIPAA and TransPonder’s policies and standards.
- Utilize the electronic health data systems appropriately.
- Assist clients with access to government benefits, services, and healthcare; train staff in providing resource navigation.
- Make referrals to best support the participants.
- Provide individual, family, and group therapy.
- Assist with mental health crises during scheduled office hours.
- Clinically supervise traditional health workers and other behavioral health program staff.
- Train community partners and staff on providing gender-affirming mental health services.
- Manage billing and budgets of behavioral health program services.
- Performs other duties as assigned by the program director.
Physical Demands
While performing the duties of this job, the employee is required:
- Repetitive use of hands, such as grasping, twisting/turning of wrists, and finger dexterity, are necessary to perform various clerical duties, such as typing and writing.
- Frequent use of arms, such as pushing and pulling to open and close drawers and cabinets.
- Ability to sit or stand for extended periods at an assigned station.
- Ability to bend, stand, and reach, and occasionally lift and carry up to 25 pounds.
- Continuous clarity of vision at 20 inches or less for processing of paperwork.
To successfully perform the essential functions of this job, an employee must meet the physical demands described above. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Working Conditions, Travel, & Environment
The duties of this job require individuals to be able to work in non-traditional and community-based settings.
The duties of this job require regular attendance:
- Ability to work flexible hours, including early mornings, evenings, and weekends.
- Ability to work in a variety of community settings, including those that are crowded and noisy.
- Ability to work 4-5 days per week for a minimum of 32-40 hours.
Travel to other locations as necessary to complete essential job functions:
- Ability to transport self to job-related events and locations.
Qualifications
Any equivalent combination of education and experience provides the applicant with the knowledge, skills, and abilities required to perform the job. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may come with relevant transferable skills from various sources and experiences. TransPonder will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Skills in
- Knowledge and understanding of equity and empowerment frameworks for policy, program, and organizational decision-making.
- Basic knowledge of Motivational Interviewing, Stages of Change, Harm Reduction, and Trauma-Informed practices.
- Skilled in providing clinical supervision.
- Demonstrating knowledge of community and social service agencies.
- Skilled in conducting and documenting comprehensive mental health assessments.
- Proven strategic, organizational, planning and analytical skills.
- Excellent computer skills.
- Excellent written and oral communication skills.
- Collaborates and works effectively in a team environment.
- Proficient with Word, Excel, Outlook, PowerPoint, and willingness to learn new software.
Preferred Qualifications
- Certified Alcohol and Drug Counselor (CADC) level II or III certification, or equivalent.
- Combination of certification, experience, and training, including experience and training working with dual diagnosis clients.
- Experience working with the LGBTQIA community.
- Experience working with children, adolescents, and families.
Required Qualifications
- Holds QMHP (Qualified Mental Health Professional) Certification through MHACBO.
- Experience developing and implementing evidence-based psychotherapeutic and psychoeducation treatment, group, and individual interventions.
- Leadership skills and ability to set challenging and attainable goals, set priorities, inspire others to high levels of creative performance, and leverage ideas into action.
- Experience working with marginalized populations and commitment to diversity and inclusiveness in all aspects of job performance.
- Ability to maintain a high level of confidentiality and a professional demeanor and to represent the organization in a positive manner at all times.
Experience
Two (2) years of post-graduate work experience.
Training
Holds a graduate degree in psychology; Bachelor’s degree in nursing and licensed by the State of Oregon; graduate degree in social work; graduate degree in behavioral science; or a graduate degree in recreational, music, or art therapy.
Competencies from OAR 309-019-0125
(4) Clinical supervisors in all programs shall demonstrate competence in leadership, cultural responsiveness, oversight and evaluation of services, staff development, assessment, person-centered treatment planning, case management and coordination, utilization of community resources; group, family, and individual therapy or counseling; documentation and rationale for services to promote intended outcomes; and implementation of all provider policies.
(5) Clinical supervisors in mental health programs shall meet Qualified Mental Health Professional (QMHP) requirements and have completed two years equivalent of post-graduate clinical experience in a mental health treatment setting.
(6) Clinical supervisors in substance use disorders treatment programs shall be certified by a Division recognized credentialing body as follows:
(a) For clinical supervisors holding a certification in substance use disorder counseling, qualifications for the certification shall have included at least:
(A) 4000 hours of supervised experience in substance use counseling;
(B) 300 contact hours of education and training in substance use related subjects; and
(C) Successful completion of a professional psychometric examination by a Division recognized credentialing body. A substantively equivalent portfolio evaluation by a Division recognized credentialing body may be accepted in lieu of a professional psychometric examination using procedures approved by the Division.
(b) Clinical supervisors not holding a certification in substance use disorder counseling shall have health or allied provider license. The license shall have been issued by one of the following state bodies and the supervisor shall possess documentation of at least 120 contact hours of academic or continuing professional education in the treatment of substance use disorders.
(A) Oregon Medical Board;
(B) Oregon Board of Psychologist Examiners;
(C) Oregon Board of Licensed Social Workers;
(D) Oregon Board of Licensed Professional Counselors and Therapists; or
(E) Oregon State Board of Nursing.
(c) Additionally, clinical supervisors in substance use disorders programs shall have one of the following qualifications:
(A) Five years of paid full-time experience in the field of substance use disorders counseling; or
(B) A Bachelor’s degree and four years of paid full-time experience in the social services field with a minimum of two years of direct substance use disorders counseling experience; or
(C) A Master’s degree and three years of paid full-time experience in the social services field with a minimum of two years of direct substance use or co-occurring disorders counseling experience.
(7) Clinical supervisors in problem gambling treatment and recovery programs shall meet the requirements for clinical supervisors in either mental health or substance use disorders treatment and recovery programs and have completed twelve hours of gambling specific training specific within two years of designation as a problem gambling services supervisor.
(9) Substance use disorders treatment staff shall:
(a) Demonstrate competence in the use of The ASAM Criteria, Third Edition, in treatment of substance-use disorders including individual assessment to include identification of health and safety risks to self or others; individual, group, family and other counseling techniques; program policies and procedures for service delivery and documentation and identification; development of a safety plan; implementation and coordination of services identified to facilitate intended outcomes; and
(b) Receive clinical supervision that documents progress towards certification and recertification; or
(c) At the date of first hire to provide substance use disorder treatment, if the program staff is not certified to provide substance use disorder treatment, they shall register with the Division recognized credentialing body within 30 days of hire and obtain professional substance use disorder treatment certification within two years from the date of first hire unless they obtain a variance from the Division before that time has elapsed;
(d) For program staff holding certification in substance use disorder counseling, qualifications for certification shall have included at least:
(A) 1000 hours of supervised experience in substance use counseling;
(B) 150 contact hours of education and training in substance use related subjects; and
(C) Successful completion of a professional psychometric examination by a Division recognized credentialing body. A substantively equivalent portfolio evaluation by Division recognized credentialing body may be accepted in lieu of a professional psychometric examination using procedures approved by the Division.
(e) Program staff not holding certification from a Division recognized credentialing body in substance use disorder counseling shall have a license or registration from a Division recognized credentialing body and at least 60 contact hours of academic or continuing professional education in the treatment of substance use disorders.
The license or registration shall have been issued by one of the following state bodies:
(A) Oregon Medical Board;
(B) Oregon Board of Psychologist Examiners;
(C) Oregon Board of Licensed Social Workers;
(D) Oregon Board of Licensed Professional Counselors and Therapists; or
(E) Oregon State Board of Nursing.
(12) Behavioral health clinicians shall meet one of the following qualifications and maintain the corresponding credential in the State of Oregon:
(a) A licensed psychiatrist;
(b) A licensed psychologist;
(c) A licensed nurse practitioner with a specialty in psychiatric mental health;
(d) A licensed clinical social worker;
(e) A licensed professional counselor or licensed marriage and family therapist;
(f) A certified clinical social work associate;
(g) A Mental Health Intern or resident who is working under a board-approved supervisory contract in a clinical mental health field;
(h) A Qualified Mental Health Practitioner (QMHP); or
(i) Any other clinician whose authorized scope of practice includes mental health diagnosis and treatment.
(14) Qualified Mental Health Professional QMHP program staff shall:
(a) Demonstrate the following minimum competencies: cultural responsiveness, effective communication, care coordination, inter- and intra-agency collaboration, working alliances with individuals, suicide and other risk assessments and interventions, creating and monitoring safety plans, completion of bio-psycho-social assessments and additional assessments, updating assessments when clinical circumstances change, generating a differential DSM-5-TR diagnosis, prioritizing health, wellness and recovery needs, writing measurable service objectives, creating, monitoring and revising service plans, delivery of mental health and recovery treatment services in individual, group and family formats within their scope, gathering and recording data that measures progress toward the service objectives and documenting services, supports and other information supportive of the service plan.
(b) Render services and supports within their scope to individuals engaged in a Division approved behavioral health services program;
(c) Document a minimum of two hours every two years or three hours every three years of suicide risk screening, suicide risk assessment, treatment and management training;
(d) Meet the following minimum qualifications:
(A) Bachelor’s degree in nursing and licensed by the State of Oregon. Nurses are accountable to abide by the Oregon Nurse Practice Act to determine if job descriptions are compliant with the competencies listed above;
(B) Bachelor’s degree in occupational therapy and licensed by the State of Oregon;
(C) Graduate degree in psychology, social work, recreational art or music therapy, or behavioral science field;
(D) An equivalent degree as evidenced by providing transcripts indicating applicable coursework meeting the required competencies and approved by a Division certified behavioral health provider; or
(E) Qualify as a Mental Health Intern, as described in these rules.
(e) Receive clinical supervision that documents progress towards certification and recertification.